Hong Kong Housing Society
Career Opportunities
Already Applied?
Update your details, view your application and progress
Job Mail Subscription
Keep informed about job opportunities
Keyword Search
Refine Search

Work type

Division

Categories

Location

Hong Kong Island

Customer Services Officer (Applications)

Apply now Job no: CSO(APP)
Work type: Permanent
Location: Wan Chai
Categories: Administration, Customer Service, Property Management

The Job:

  • Carry out preparation and logistic work before commencement of vetting and prepare relevant reports to senior.
  • Carry out interviews to assess the eligibility and vet relevant documents in accordance with the pre-set criteria and time schedule.
  • Recommend cases and prepare concise report with supporting documents in logical and systematic order.
  • Ensure applicants' understanding of the declaration statements and assist the Commissioner of Oath to carry out the statutory declaration.
  • Ensure applicants' understanding of the various housing / loan / subsidy schemes procedure by conducting briefing sessions to applicants and highlight important information of the applicants' knowledge.
  • Recommend for the suitability of applicants by preparing Letter of Satisfaction in pre-determined format to Senior for approval.
  • Delivery quality customer services by providing accurate and sufficient information to applicants as well as drafting concise and informative replies when necessary.

The Person:

  • Matriculated OR 5 subjects obtained Level 3 or above in HKDSEE, including English and Chinese or above with at least 1 years customer services or property experience.
  • Mature, service-oriented and attentive to details.
  • Good communication with strong interpersonal skills.
  • Good PC knowledge in Word Processing and PowerPoint.

Applications close:

Back to Main Page Apply now Refer a friend

Share this:

| More