The Job

• Prepare and monitor annual budgets for estates/managed properties by estimating income and expenditures in accordance with agreed guidelines, monitoring the collection of miscellaneous fees, rents and charges, following up cases of arrears, maintaining various accounts records and compiling regular reports on financial positions.
• Maintain and promote relationship between HKHS and tenants/owners, Government Departments e.g, Home Affairs Dept., PDO, and relevant associations by answering their enquiries, preparing or reviewing reply letters/ correspondence/estate notices, handling complaints, chairing or attending owners’ and MACs meetings participating in co-sponsored community spirited activities, etc.
• Ensure estates / managed properties are properly maintained and managed by conducting regular patrol to identify needs for preventive or remedial actions in respect of cleaning, repairs, security and etc., co-ordinating and liaising with maintenance staff on progress and quality of improvement / maintenance work and monitoring the performance of service providing companies.
• Supervise estate staff by appropriately allocating duties, planning rosters, monitoring performance, providing necessary guidance and coaching.
• Monitor compliance of tenancy requirements by planning and monitoring the progress of home visits, tenancy movements / changes handling and tenancy records maintenance.
• Perform lease management for non-domestic premises and market stalls by reviewing applications, interviewing applicants and making recommendations.
• Manage facilities of estates/ properties such as car park by monitoring the performance of management companies/ contractors, processing applications, ensuring proper usage and maintaining relevant records.
• Set up Owners Committees/ Incorporation, hold the Annual General Meeting, arrange re-election of Committee members of managed properties in accordance with DMC and BMO as well as maintain owners’ records.

The Person

• Degree / Diploma holders in relevant disciplines preferred.
• Holding a valid Property Management License is preferred.
• Minimum 5 years’ experience in property management. Thorough experience in rental estates, managed properties and non-domestic premises a definite advantage.
• Conversant with BMO, DMC and relevant ordinances.
• Good knowledge of property management concepts and maintenance affairs.
• Familiar with the operation procedures of estate management.
• Good customer service, problem solving and interpersonal skills.
• Good influencing and negotiation skills, can express ideas precisely, systematically and clearly in both written and spoken Cantonese and English.
• Good supervisory skills, willing to take initiatives and able to cope with stress and work pressure.