The Job

• To assist in developing and reviewing policies and procedures, updating manuals, guidelines and work instructions on rental policies, service quality, environmental and safety practices in property management and maintenance context.
• To coordinate all sustainable activities including environmental performance for estate.
• To conduct trainings and coach site colleagues on IMS system, good house keeping and PM Induction independently.
• To supervise, coach and monitor the performance of Assistant Officers to provide timely and quality output.
• To coordinate with PMIT Service Administration Team to prepare and consolidate various management and system reports (e.g. month end report, sustainability report, month-end report, etc.) for top management review.
• To assist in reviewing the service contractor such as cleaning, security, landscape, swimming pool, etc. in the approval list.
• To answer general enquiries and complaints referred to Property Management Division.
• To carry out administrative duties as and when required.

The Person

• 5 passes in HKCEE/DSE, including English and Chinese Language or above with minimum 4 year's relevant experience in property management.
• Good service concept, strong communication and interpersonal skills.