The Job

• Prepare and monitor annual budgets for estates/managed properties by estimating income and expenditures for general/routine items in accordance with agreed guidelines, monitoring the collection of miscellaneous fees, rents and charges, following up cases of arrears, maintaining various accounts records and compiling regular reports on financial positions.
• Maintain and promote relationship between HKHS and tenants/owners, Government Departments e.g., Home Affairs Dept., PDO, and relevant associations by answering their enquiries, drafting reply letters/correspondence/notices, handling complaints, attending OI/OC/MAC meetings, participating in co-sponsored community spirited and OI/OC/MAC activities, etc.
• Ensure estates/managed properties are properly maintained and managed by conducting regular patrol to identify needs for preventive or remedial actions in respect of cleaning, repairs, security and etc., co-ordinating and liaising with maintenance staff on progress and quality of improvement/maintenance work and monitoring the performance of service providing companies.
• Monitor compliance of tenancy requirements / home visits, arranging tenancy movements/ changes and maintaining tenancy records.
• Perform lease management for non-domestic premises and market stalls by reviewing applications, interviewing applicants and making recommendations, carrying out inspections for lease termination and maintaining relevant records.
• Manage facilities of estates/properties such as car park by monitoring the performance of management companies/ contractors, processing applications, ensuring proper usage and maintaining relevant records.
• Supervise manual staff by appropriately allocating duties, planning rosters, monitoring performance, providing necessary guidance and coaching; and assist in the coaching of junior staff including Officers and Assistant Officers.
• Assist M-PM in setting up Owners Committees/ Incorporation, holding the Annual General Meeting, arranging re-election of Committee members of managed properties in accordance with DMC and BMO and maintain owners’ records.

The Person

• F.7 matriculants and completion of Year 2 of Diploma in Housing Management. Degree / Diploma Holders in relevant disciplines preferred.
• Minimum 5 years’ experience in property management. Thorough experience in managing rental estates, managed properties and non-domestic premises a definite advantage
• Conversant with BMO, DMC and relevant ordinances.
• Good knowledge of property management concepts and maintenance affairs.
• Familiar with the operation procedures of estate management.
• Good customer service, problem solving and interpersonal skills
• Good influencing and negotiation skills, can express ideas precisely, systematically and clearly in both written and spoken Cantonese and English.
• Good supervisory skills, willing to take initiatives and able to cope with stress and work pressure