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Hong Kong Island

Assistant Administration Officer (Property Management) (Estate)

Apply now Job no: 493577
Work type: Permanent
Location: Wan Chai
Categories: Administration, Customer Service, Property Management

The Job

  • Provide all-around administrative support in estate, not limited to rental, sales, carpark and non-domestic premises (including issue receipts, job tickets).
  • Assist supervisors in supervising the clerical and manual staff for counter services, enquiries from residents/outsiders.
  • Explain relevant policies and procedures independently upon enquiries. For emergency and complicated cases, diligently refer cases to officers / supervisors with detail information.
  • Draft simple correspondence; compile reports and email etc. as assigned by the supervisors.
  • Work with officers to make sure the payment (e.g. invoice and deposit refund) is accurate and on time.
  • Generate reports (e.g. careline service, BS & BA Duty Roster etc.) from system for checking/ matching records according to pre-determined schedule or supervisors’ instruction.
  • Perform other clerical duties, such as housekeeping of records, filing, cash box book-keeper etc.
  • Housekeep and update inventories at Estate Office.
  • Order/ Procure staff uniform, safety shoes, safety hamlets, office equipment, stationery etc. as directed by supervisors.

 

The Person

  • Matriculated OR 5 passes in HKCEE including English and Chinese, or equivalent.
  • At least 5 years’ clerical or customer services experience with at least 3 years in customer services industries.
  • Some knowledge on the operation and commonly used terms of estate management related industry.
  • PC skills e.g. PowerPoint, Excel & MS Word, Chinese Word Processing and etc. 
  • Good typing skills
  • Good communication, co-ordination and interpersonal skills
  • Mature, service oriented, good telephone manner and a team player
  • Attentive to details, systematic and willing to follow through tasks independently
  • With confidence and able to communicate/ handle enquiries from different customers.
  • Candidates with less experience/qualification will be considered as Assistant Officer (PM).

Applications close:

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