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Hong Kong Island

Program Worker / Senior Customer Services Representative (Elderly Services) - North Point

Apply now Job no: TTH-SCSR(ES)
Work type: Permanent
Location: Eastern
Categories: Administration, Customer Service, Elderly Service, Nursing, Social Work

The Job

  • Assist in daily operation and conduct activities within the RCHE or DCC and outside functions and assist in conducting tour of visitors to the Skilled Care Services.
  • Assist to source and contact with local organizations / NGOs / companies for large event programs.
  • Provide counter / concierge services.
  • Handle customer requests and enquiries, include telephone enquiries and carry out general office duties: typing, filing, photocopying, external delivery services, mailing services and etc.
  • Liaise with customers and volunteers to ensure smooth service delivery.
  • Carry out duties as assigned by the direct supervisor and management deems appropriate.

The Person

  • 5 passes in HKCEE, including English (Syl. B) and Chinese Language OR 5 subjects obtained Level 2 or above in HKDSEE, including English and Chinese.
  • Diploma in social work, nursing or other healthcare related disciplines an advantage.
  • Minimum 2 years relevant experience, preferably with event organising experience.
  • Good manner, sociable and cheerful character with strong communication and interpersonal skill.
  • Able to work independently and interested in communicating with elderly people.
  • Proficiency in MS Windows application, including Excel, Word, PowerPoint and Chinese Word processing.

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Note:

Personal data provided by job applicants will be used strictly in accordance with the Housing Society's personal data policies which is available in our website and obtainable upon request. Applicants may be considered for other suitable positions within the Housing Society and all personal data of unsuccessful candidates will be destroyed within 6 months upon completion of the relevant recruitment exercises.