The Job

• Provide general administrative support for estate operations, including rental, sales, car park and non-domestic premises administration.
• Assist in handling counter services and responding to enquiries from residents and the public.
• Explain relevant policies and procedures, and escalate complex cases to supervisors when necessary.
• Prepare basic correspondence, reports and administrative documents.
• Assist in processing payments, invoices and deposit refunds accurately and on time.
• Generate and maintain operational reports and records.
• Perform general clerical duties, including filing, record keeping and inventory management.
• Assist in the procurement of office supplies, staff uniforms and other operational items.
• Perform other duties as assigned by supervisors.

The Person

• Grade E / Level 2 or above in at least 5 subjects of HKCEE / HKDSE, including Chinese and English Languages.
• At least 5 years’ clerical or customer services experience with at least 3 years in customer services industries.
• Mature, Service oriented, effective typing, communication and interpersonal skills.
• Attentive to details, systematic and willing to follow through tasks independently
• Hands-on experience in using MS Word, Excel and Chinese Word processing.
• Applicants with less experience may be considered for the position of Assistant Officer.