Hong Kong Housing Society
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Hong Kong Island

Assistant Officer (Applications)

Apply now Job no: 494210
Work type: Permanent
Location: Eastern
Categories: Administration, Customer Service, Property Management

The Job

  • Maintain application records by extracting defined data from relevant documents.
  • Issue or send prepared correspondence/document to relevant parties/applicants according to defined procedures and follow up on feedback as appropriate.
  • Provide administrative support to application interviews.
  • Respond to standard and routine requests from relevant parties.
  • Provide reception services by greeting and directing the traffic of visitors/applicants.
  • Perform other clerical duties e.g. photocopying, filing, sorting document, printing reports and etc. as assigned by superiors.


The Person

  • 5 passes in HKCEE, including English (Syl. B) and Chinese Language OR 5 subjects obtained Level 2 or above in HKDSEE, including English and Chinese.
  • Minimum 1 year’s clerical or customer services experience.
  • Some knowledge of the operation and commonly used terms of estate management related industry.
  • PC Skills e.g. PowerPoint, Excel & MS Word, Chinese Word Processing and etc.
  • Good communication, co-ordination and interpersonal skills.
  • Mature, service oriented, good telephone manner and a team player.
  • Attentive to details, systematic and willing to follow through tasks independently.
  • With confidence and able to communicate/handle enquiries from different customers.

Applications close:

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