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Senior Assistant Officer / Assistant Officer (Property Management) (PMIT)

Apply now Job no: SAO(PM)
Work type: Permanent
Location: Wan Chai
Categories: Administration, Customer Service, Information Technology, Property Management

The Job

  • To act as system administrator for sub-modules in iHousing e.g. contractor maintenance system.
  • To familiar with internal system and liaise with stakeholders to solve the problems / requests raised by system users.
  • To conduct UAT for system enhancements or developments and follow up test result with ITS.
  • To carry out annual or periodical system configuration works to maintain system integrity e.g. auto-pay dates, income or asset criteria of RAS or WTP.
  • To compile regular, monthly, quarterly, ad hoc reports for users of different levels including senior management, EC, EICs / internal or external bodies.
  • To update critical revenue collection data such as Rent / Management Fee / Rates / Rates Rebate/ Rent Concession.
  • To act as facilitator in training / briefing session for the systems.
  • To train and coach junior AOs to familiarize with PMD’s systems and services.
  • To maintain the inventory of IT equipment and filing system.
  • To carry out any other duties as assigned by supervisors.
  • Candidates with less experience will be considered as Assistant Officer (Property Management).

 

The Person

  • 5 passes in HKCEE including English (Syl. B) and Chinese Language OR 5 subjects obtained at Level 2 or above in HKDSEE, including English and Chinese.    
  • At least 8 years’ clerical or customer services experience, some knowledge of the operation and commonly used terms of estate management related industry.
  • Understandings on system tests.
  • Good at MS Office especially on excel.
  • Fast and accurate typing skills.
  • Good communication, co-ordination and interpersonal skills.
  • Mature, service oriented, good telephone manner and a team player.
  • Familiar with functions and features of iHousing, IPMS, CRS etc.

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