The Job:

• Assist in manage the overall operation and administration of the estate-based social support services and Elderly Lounges.
• Assist in service delivery including to enhance the social capital, to deliver counseling and case management, to provide social activities and volunteer services, to provide support to the property management staff, and to visit all tenants in elderly flats and assisted-living flats.
• Assist in coordinating with the Estate Management Offices and Occupational therapists for on-going facility improvement and home modification at respective rental estates.
• Assist in liaising and coordinating with collaborators from planning to implementation of activities, programs and groups to promote home safety, health and social care to meet with various needs of elderly tenants.
• Assist in monitoring site management such as cleaning and maintenance, inventory and procurement, report and statistic, program planning and evaluation.
• Handle daily requests, enquiries and complaints of the elderly tenants and on site coordination between internal and external parties; in case of any emergency, determine prompt action with the contingency plan to ensure safety for the elderly tenants.
• Provide guidance and arrange duties for S4 / O4 to ensure the service quality and standard of estate-based social support services.
• Undertake any other duties as assigned by the direct supervisor deems appropriate.

The Person:

• Diploma holder or above in social work / health science with minimum 3-5 years’ post qualification working experience in recognized welfare organization of elderly service; community services is preferable.
• Good manner, self-motivated and able to work independently.
• Sensitive to interpersonal relations with good communication skill.
• Good command of both written and spoken English and Chinese.
• Good PC knowledge and typing skills.