Hong Kong Housing Society
Career Opportunities
Keyword Search
Refine Search

Categories

Property Management & Leasing

Work type

Location

Hong Kong Island
Already Applied?
Update your details, view your application and progress
Job Mail Subscription
Keep informed about job opportunities

Customer Services Officer (Housing Resources Management & Operations)

Apply now Job no: 495332
Work type: Permanent
Location: Eastern
Categories: Customer Services, Property Management, Vetting and Applications

The Job

  • Review and vet applications for Rent Assistance Scheme (RAS), Take-Over Tenancy Policy (TOV), Name Addition Policy (ADD Type 3 & 5) and Well-off Tenants Policy (WTP) in compliance with Housing Society policies, manuals, and Central Vetting Team’s (CVT) internal guidelines.
  • Co-ordinate with Estate Office Colleagues to ensure timely submission of RAS, TOV, ADD, WTP documents to CVT.
  • Reach out applicant to secure outstanding documentation necessary for processing.
  • Document Preparation: Prepare all relevant documents required for oath taking procedure.
  • Evaluate undercharged rent amounts, ensuring accuracy & compliance.
  • Assist in conducting Data Matching exercise for property ownership & prepare comprehensive daily reports.
  • Contribute to the preparation of daily and monthly reports, ensuring data integrity & clarity.
  • Perform additional tasks and projects assigned by seniors.

 

The Person

  • Level 3 or equivalent or above in 5 subjects in HKDSE, or equivalent (including English and Chinese); Degree / Diploma Holders in relevant disciplines are preferred.
  • Previous experience in applications vetting is advantageous; capacity to manage stress and work under pressure is essential.
  • Basic knowledge of PC applications including Word Processing & Excel.
  • Good communication, problem solving and interpersonal skills.
  • Detail-oriented, mature and service-oriented.
  • Initiative and logical thinking.
  • Team collaboration & effective time management.
  • Adaptability to change demands.

Apply now Refer a friend Back to Main Page

Already Applied?
Update your details, view your application and progress
Job Mail Subscription
Keep informed about job opportunities