The Job

• Provide quality services and enhance relationship with tenants / owners by handling telephone enquiries, referring emergencies to appropriate staff, drafting notices / replies to tenants / owners promptly, taking meeting minutes and organising activities & interest classes etc.
• Provide customer services to tenants / owners when maintenance work is in progress by liaising with and coordinating relevant parties, scheduling works orders and following-up tenants/ owners’ requests, monitoring maintenance works progress to minimise disruption to tenants/ owners.
• Assist in office logistics by preparing work schedules for manual staff, typing documents, maintaining and updating filing system.
• Location: Shau Kei Wan / Tseung Kwan O/ Fanling

The Person

• Obtained 5 passes in HKCEE/DSE, including English and Chinese Language or above.
• At least 2 years of relevant customer service experience.
• Basic PC knowledge including Word Processing.
• Good communication, and interpersonal skills.
• Mature, service-oriented and attentive to details.