The Job

• Assist business colleagues to define business needs and identify business process improvement opportunities through collecting, understanding and analysing user requirements, conducting feasibility studies, liaising and presenting findings and proposals to business colleagues for comments and acceptance.
• Ensure the assigned project tasks are completed on time, within budget and meet business needs and are up to quality standards by planning and ascertaining the allocation of time, manpower and relevant internal and external resources for the project and regularly monitoring the overall progress.
• Supervise external consultants by allocating duties and monitoring their performance.
• Rate and report the quality, including reliability, security, system documentation and performance of the business solution developed or implemented by external contractors.
• Ensure availability of updated documentation of assigned applications by preparing and updating the user manual, system/programme specifications and checking the format and correctness of the documentation prepared by external consultants.

The Person

• Degree holder in Business Analysis / Information Systems / Computer Science or related discipline.
• 4 - 6 years of relevant experience in business analysis and project implementation, at least 2 years of experience supporting a sizeable organisation.
• Experience in property development or property management industry is an advantage.
• Strong passion for latest technology trends
• Extensive proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Strong understanding of SaaS models, Business Intelligence, Artificial Intelligence, Data Analytics and DevSecOps practices.
• Hands-on knowledge of Microsoft Forms, Power Apps, Power Automate, Robotic Process Automation (影刀 RPA), SQL operations, and various end-user computing tools is a plus.
• Familiarity with Project Management Office (PMO) principles, Project Management methodologies (PMP), Agile practices, and IT Service Management frameworks (ITIL) is highly valued.
• Experience with project management tools such as Jira, Microsoft Project and similar platforms.
• Excellent business partnering, stakeholder management, communication skills, negotiation skills and business solution formulation
• Ability to multi-task and manage in a fast-paced, dynamic environment
• Good business sense to translate business needs into requirements, analytical thinking and open-to-change mindset.
• Passionate, proactive, customer-centric and mature.
• Effective communication with good presentation and people skills.
• Well-organized with sound problem-solving and project management capabilities.
• Good command of written and spoken English and Chinese.
• Candidates with more extensive experience will be considered for the position of Senior Business Solutions Analyst.