Job Purpose

• To assist in the coordination and execution of Testing & Commissioning and User Acceptance Testing for the Emergency Call Systems/Integrated Care Link System (ICLS) in senior housing projects, ensuring timely and effective support to service units.

The Job

• Assist in planning and scheduling on-site T&C and UAT activities.
• Support the documentation of test results and issue tracking.
• Provide logistical and administrative support during system enhancement works.
• Maintain records and prepare progress updates for internal reporting.

The Person

• Higher Diploma or above or 5 passes in HKCEE including English and Chinese, or equivalent /5 subjects in HKDSE attaining level 2 in English Language & Chinese Language.
• At least 5 years of clerical or customer service experience, with a minimum of 3 years in customer service industries.
• Able to work independently and communicate effectively with service units, vendors, and stakeholders.
• Detail-oriented with the ability to document and track technical issues.
• Familiarity with basic system testing procedures is preferred.
• Proactive and able to work independently under supervision.