The Job

• Assist Senior Manager (SEW) and Manager (SEW) to formulate strategy for promotion of the Skilled Care Services.
• Assist Senior Manager (SEW) and Manager (SEW) to network with community health providers, boost and maintain acquaintance and acquisition.
• Provide professional counseling to residents and service users.
• Participate and formulate the individual care plan of the residents.
• Organize therapeutic groups and mass programs such as regular relatives meetings; and festive celebrations for both RCHE and DCC.
• Assist to handle enquiries, feedbacks and manage complaints.
• Liaise with community volunteer net-work and maintain a pool of volunteers in house.
• Make timely referrals to community social resources whenever necessary.
• Assist Manager (SEW) to give daily supervision and monitor the performance of social workers and program workers.
• Assist to receive visitors both local and overseas.
• Conduct satisfaction survey for the skilled care services.
• Collect information and coordinate the production of publications.

The Person

• Degree holder in Social Work.
• Minimum 5 years post qualification working experience in recognized welfare organization; elderly service or mental health services preferable.
• Current registration in Social Workers Registration Board.
• Grade E in English Language (Syllabus B) and Chinese Language in the HKCEE or equivalent.
• Good connection with various service providers and stakeholders in elderly/ mental health services.
• Proficient in English, Chinese and Putonghua.
• Good PC knowledge in Word Processing, Excel, PowerPoint.
• Good understanding of public affairs and community relations matters, sensitivity to external political, social and economic environment.
• Strong interpersonal communication skill for interactions with diverse clientele.
• Work experience in elderly or adults with mental health problems is preferred.