The Job

• Provide support on the guided-tours/events/campaigns to be held during the project launch.
• Handle customer visits, enquiries, bookings and complaints to ensure that all customers are well served in a timely, courteous and professional manner.
• Comply with all services requirements as well as guidelines and operating procedures.
• Perform data input, reporting and provide clerical support.
• Undertake any other duties assigned by supervisor.

The Person       

• Diploma holder or above.
• Relevant experience in customer services is preferred.
• Strong common sense, interpersonal and communication skills.
• Able to work independently and interested in communicating with elderly people.
• Good command of both written and spoken English and Chinese.
• Knowledge of MS Windows application, including Word, Excel, PowerPoint and Chinese Word Processing.