香港房屋協會
職位空缺
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工作類別

社區及長者服務

聘用性質

地點

香港島
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客戶服務主任 / 助理物業主任 (長者房屋)

立即申請 職位編號: 494975
聘用性質: 長工
地點: 東區
工作類別: 客戶服務, 社會服務

The Job

  • Provide customer care services, including handle enquiries / complaints.
  • Perform logistics, reporting, administrative and clerical support duties.
  • Handle customer visits, enquiries, bookings and complaints to ensure that all customers are well served in a timely, courteous and professional manner.
  • Coordinate tenants move-in and other nitty-gritty issues. Assist tenants settling in and familiar the usage of various homecare support devices.
  • Comply with all services requirements as well as guidelines and operating procedures.
  • Perform data input, reporting and provide clerical support.
  • Need to work in holidays / weekends.

The Person

  • Degree/Diploma holders with 1-2 years' experience in customer services.
  • Strong communication and interpersonal skills, self-motivated and can work as a team.
  • Able to work independently and interested in communicating with elderly people.
  • Good command of both written and spoken English and Chinese.
  • Knowledge of MS Windows application, including Word, Excel, PowerPoint and Chinese Word Processing.

立即申請 介紹予朋友 返回主頁

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