The Job

• Provide professional counseling to residents and service users in SEN Jolly Place.
• Supervise CSRs and to coordinate the daily operation of the club house include administrative work.
• Make timely referrals to community service centers or related organizations for early treatment and to closely liaise with NGOs for follow up to prevent from further deterioration.
• Partner with nursing staffs / property management to conduct timely home visits or hospital visitations for all residents.
• Organize and implement programmes, functions and activities for residents, club members and service users during regular intervals and especially on festive dates.
• Organize health check programmes for the tenants annually.
• Act as a communication bridge between residents and property management staffs.
• Coordinate the concierge service to provide the backup support to frontline staffs to handle tenants and related service users‘ enquiries and complaints.
• Holding the tenants meeting once every two months and prepare the agenda and meetings.
• Emergency support and services arrangement for tenants.

The Person

• Degree holder in social work or related healthcare areas.
• A minimum of 5 years of working experiences in elderly services or related sector.
• Possessed management experience and social worker qualification will be an advantage.
• Demonstrate a balance of business acumen and social conscience.
• Good organization, communication and interpersonal skills.
• Fluent spoken English, Cantonese and good written English and Chinese.
• Good computer knowledge and skills.