The Job

• Provide quality services and enhance relationship with tenants / owners by handling telephone enquiries, referring emergencies to appropriate staff, drafting notices / replies to tenants / owners promptly, organising activities & interest classes etc.
• Handle complaints and liaise with owners / tenants.
• Provide customer services to tenants / owners when maintenance work is in progress by liaising with and coordinating relevant parties, scheduling works orders and following-up tenants/ owners’ requests, monitoring maintenance works progress to minimise disruption to tenants/ owners.
• Assist in office logistics by preparing work schedules for manual staff, typing documents, maintaining and updating filing system.
• Compile and generate reports  from system for checking/ matching records.
• To perform ad hoc duties as assigned by the supervisors

The Person

• Matriculated OR 5 subjects obtained Level 3 or above in HKDSEE, including English and Chinese preferably with Property Management experience.
• Good PC skill in MS Word, Excel and Chinese Word Processing.
• Good communication, and interpersonal skills.
• Mature, service-oriented and attentive to details

Remarks

1. Candidates with less experience / educational qualification may also be considered
2. Upon satisfactory completion of the temporary contract, you may consider be converted to a permanent appointment.