The Job

• Manage the Section to handle day-to-day application issues in accordance with Housing Society’s policies.
• Screen and approve applications for G-list; Government Development Clearance Exercises (GDC); Dedicated Rehousing Estates (DREs); Senior Citizen Residences Scheme (SEN); “T-Home” Transitional Rental Housing Scheme; “T-Home” Letting Scheme for Subsidised Sale Developments with Premium Unpaid; Subsidised Sale Flats Projects (SSF); remaining Loan Schemes; Starter Homes Projects (SHP) / Private Subsidised Sale Flats Projects (PSSF) as Government Agent etc. in accordance with Housing Society’s policies and guidelines set out by Development Bureau, where applicable.
• Plan and prepare the launching of new projects and schemes and the subsequent administration.
• Oversee the operation of various work teams on handling applications forms and monitor the performance of AOs/CSOs/SCSOs.
• Provide timely responses to applicants’ queries in order to provide good customer service.
• Act as Commissioner of Oaths for G-list; GDC; DREs; SEN; T-Home” Transitional Rental Housing Scheme; T-Home” Letting Scheme for Subsidised Sale Developments with Premium Unpaid; SSF; TOV; RAS; WTP applicants.
• Prepare and compile periodic reports to the Management and Development Bureau and Housing Bureau.
• Prepare and monitor the revenue and expenditure budget.
• Supervise, coach and develop staff under his/ her charge.
• Review and recommend procedures and practice in handling applications for senior’s approval & carry out any other duties as assigned by seniors.
• Liaise with colleagues from other Sections for coordinative works 

The Person

• Professional qualification in Housing Management such as MCIH, MHKIH, RPHM.
• 8 years experience in property management with at least 2 years in supervisory role.
• Good business and political sense.
• Service oriented, good communication, presentation and interpersonal skills.
• Ability to negotiate or liaise with internal and external parties at all levels.