The Job

• Assist the Senior Manager (Social & Elderly Wellness) to establish the operational objectives, plans and policies for the estate-based social support programmes and elderly lounges in alignment with the corporate objectives.Assist the Senior Manager (Social & Elderly Wellness) to ensure the operation of the service teams and the elderly lounges are in full compliance with the project mission and corporate standard by reviewing and preparing the workflows, manuals, guidelines, and service protocols.
• Assist in managing the overall administration and staffing matters of the service teams in accordance with the policies and financial targets laid down by the Housing Society.
• Smoothen the service delivery by utilizing, liaising, and negotiating with external parties; and make alliance with strategic partners to expedite our service development.
• Efficiently and effectively manage designated projects, award presentation, working groups, ceremonies, and events etc.
• Support the overall preparation works and prepare presentation materials and draft papers for management’s approval on significant executions.
• Handle emergency accidents, crisis, and/or complaints from the staff, customers, and external parties.
• Undertake any other duties as assigned by the direct supervisor deems appropriate.

The Person

• Degree holder or above, in Social Work and/or Health Science with minimum 8 years’ post qualification working experience in Government or related organizations, non-governmental organizations or public organizations.
• Maintain administrative and supervisory experience with 3 years in Management level.
• Previously in-charge-of community projects is preferable.
• Good liaison with service providers and stakeholders in different sectors, and others relevant to the operation of the team.
• Possess excellent knowledge and valid practical experience in intergenerational projects.
• Motivated with strategic mindset in service development.
• Strong team player with excellent communication, presentation & interpersonal skills.
• Good command of English, Putonghua, and Cantonese.