Hong Kong Housing Society

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Temp Customer Services Officer (11 months) (Kwun Tong)

Apply now Job no: 496563
Work type: Temporary
Location: Kwun Tong
Categories: Customer Services

[Ref: TCSO]

The Job

Provide quality services and enhance relationship with tenants / owners by handling telephone enquiries, referring emergencies to appropriate staff, drafting notices / replies to tenants / owners promptly, taking meeting minutes and organising activities & interest classes etc.

Provide customer services to tenants / owners when maintenance work is in progress by liaising with and coordinating relevant parties, scheduling works orders and following-up tenants/ owners’ requests, monitoring maintenance works progress to minimise disruption to tenants/ owners.

Assist in office logistics by preparing work schedules for manual staff, typing documents, maintaining and updating filing system.

The Person

Matriculated OR 5 subjects obtained Level 3 or above in HKDSE, including English and Chinese with min. 1-2 years' experience in customer services in Property Management industry OR Degree/Diploma holders with relevant experience.
Basic PC knowledge including Word Processing.
Good communication, and interpersonal skills.
Mature, service-oriented and attentive to details.

Position	Ref. No.	Work Type	Location
Temp Customer Services Officer (11 months) (Kwun Tong)	496563	Temporary	Kwun Tong

Position	Ref. No.	Work Type	Location
Temp Customer Services Officer (11 months) (Kwun Tong)	496563	Temporary	Kwun Tong

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