The Job

• Perform defects checking for flat takeover and handover work of all newly built units;
• Monitor all defect rectification works are conducted on time, and ensure the company’s interest is protected at all times;
• Handle and follow up on customer enquiries and complaints, to ensure that all customers are well served promptly, courteously and professionally;
• Work with the various team in planning and implementing the handover of the new developments;
• Perform logistics, administrative and clerical support duties;
• Assist in managing sales arrangement and operation;
• Undertake any other duties assigned by the supervisor.

The Person

1. Education and Qualification/ Experience

• Diploma holder or above with a minimum of two years of relevant experience in property takeover, handover and customer service.
• Experience in the handover of large-scale residential properties is a definite advantage.

2. Knowledge or skill required

• Dedicated to work, good communication and interpersonal skills;
• Good spoken and written English and Chinese (Cantonese and Mandarin);
• Proficient PC skills in MS Office(Excel, Word, PowerPoint) and Chinese word processing;
• 5.5 day work per week and shift duty required;
• Willing to work on irregular hours and weekends or public holidays as necessary.

COMPETENCIES

• Mature, independent and ability to work with people at all levels
• Good time management, communication, interpersonal, co-ordination and organization skills
• Customer oriented
• Team player
• Attentive to details
• Self-motivated
• Dedicated to work