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Senior Officer (Planning & Development) (After-Sales Services)

Apply now Job no: 495096
Work type: Permanent
Location: Wan Chai
Categories: Customer Services, Planning & Development

The Job

  • Processing applications for Consent to Assign, Re-financing and Land Premium Assessment for subsidized sale flats.
  • Explain to customers the policies and procedures of application and handle general enquiries of various kinds of application.
  • Provide technical support in conducting market research if necessary.
  • Provide quality after-sales & customer services including enquiries and complaints received from the owners.
  • Other duties as assigned by the supervisor.

The Person

  • Degree holder in Real Estate, Property Management or related disciplines with minimum 3 years’ relevant experience.
  • Experience in handling customers’ enquiries and familiar with subsidized housing scheme is a definite advantage.
  • Dedicated to work, strong communication, interpersonal and organization skills.
  • Excellent spoken and written English and Chinese (Cantonese and Mandarin).
  • Proficiency in MS Windows applications, including Excel, Word, PowerPoint and Chinese Word processing.

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