Hong Kong Housing Society
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Manager (Property Management)

Apply now Job no: 494283
Work type: Permanent
Location: Any Districts
Categories: Property Management

The Job

  • Monitor the delivery of professional property management services for the property / estate in accordance with the Housing Society’s policies and procedures, DMC and the tenancy agreements.
  • Plan for estate activities and ensure timely responses to owners / tenants’ queries in order to maintain good customer contact and improve communication between estate management office and tenants.
  • Supervise and ensure timely completion of major improvement works in collaboration with maintenance staff.
  • Compile monthly report on major events in the estate to provide feedback to Head Office for reviewing current practices and procedures, and for formulating future policies.
  • Direct subordinates to investigate problematic cases and initiate warning letters or other appropriate actions to residents in case of arrears and breach of lease / tenancy agreements in order to protect the interests of the Housing Society.
  • Compile estate budget and review management fee budget by reviewing historical costs and manpower requirement for review by SM(PM) / GM(PM).
  • Process and screen applicants for all domestic letting to check for eligibility and accuracy of information for review and Senior’s review and  approval. (Apply to Applications only)
  • Attend Area Committees, Owners Committees / Incorporations and, at times, District Council meetings to gain community viewpoint and explain the Housing Society’s policies and procedures.
  • Coach and develop sub-ordinates to ensure delivery of quality services.

 

The Person

  • Professional qualification in Housing Management such as MCIH, MHKIH or RPHM
  • Holding a valid PMP Tier 1 License  
  • 8 years experience in property management with at least 2 years in supervisory role.
  • Good business and political sense.
  • Service oriented, good communication, presentation and interpersonal skills.
  • Ability to negotiate or liaise with internal and external parties at all levels.

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