Hong Kong Housing Society
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Hong Kong Island

Customer Services Officer (Leasing) (11-month)

Apply now Job no: 493516
Work type: Temporary
Location: Eastern
Categories: Administration, Customer Service, Elderly Service

The Job

  • Provide support on the guided-tours/events/campaigns to be held during the project launch.
  • Handle customer visits, enquiries, bookings and complaints to ensure that all customers are well served in a timely, courteous and professional manner.
  • Comply with all services requirements as well as guidelines and operating procedures.
  • Perform data input, reporting and provide clerical support.
  • Undertake any other duties assigned by supervisor.

 The Person       

  • Diploma holder or above.
  • Relevant experience in customer services is preferred.
  • Strong common sense, interpersonal and communication skills.
  • Able to work independently and interested in communicating with elderly people.
  • Good command of both written and spoken English and Chinese.
  • Knowledge of MS Windows application, including Word, Excel, PowerPoint and Chinese Word Processing.

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