Hong Kong Housing Society
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Hong Kong Island

Customer Services Officer (Leasing) (11-month)

Apply now Job no: CSO(Leasing)
Work type: Temporary
Location: Eastern
Categories: Administration, Customer Service, Property Management

The Job

  • Provide support on the guided-tours/events/campaigns to be held during the project launch.
  • Handle customer visits, enquiries, bookings and complaints to ensure that all customers are well served in a timely, courteous and professional manner.
  • Comply with all services requirements as well as guidelines and operating procedures.
  • Perform data input, reporting and provide clerical support.
  • Undertake any other duties assigned by supervisor.

 The Person       

  • Diploma holder or above.
  • Relevant experience in customer services is preferred.
  • Strong common sense, interpersonal and communication skills.
  • Able to work independently and interested in communicating with elderly people.
  • Good command of both written and spoken English and Chinese.
  • Knowledge of MS Windows application, including Word, Excel, PowerPoint and Chinese Word Processing.

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Note:

Personal data provided by job applicants will be used strictly in accordance with the Housing Society's personal data policies which is available in our website and obtainable upon request. Applicants may be considered for other suitable positions within the Housing Society and all personal data of unsuccessful candidates will be destroyed within 6 months upon completion of the relevant recruitment exercises.