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Hong Kong Island

Senior Officer (Planning & Development) (After-Sales Services)

Apply now Job no: SO(P&D)(AFSS)
Work type: Permanent
Location: Wan Chai
Categories: Customer Service, Property Development, Property Management

The Job

  • Processing applications for Consent to Assign, Re-financing and Land Premium Assessment for subsidized sale flats.
  • Explain to customers the policies and procedures of application and handle general enquiries of various kinds of application.
  • Provide technical support in conducting market research if necessary.
  • Provide quality after-sales & customer services including enquiries and complaints received from the owners.
  • Other duties as assigned by the supervisor.

The Person

  • Degree holder in Real Estate, Property Management or related disciplines with minimum 3 years’ relevant experience.
  • Experience in handling customers’ enquiries and familiar with subsidized housing scheme is a definite advantage.
  • Dedicated to work, strong communication, interpersonal and organization skills.
  • Excellent spoken and written English and Chinese (Cantonese and Mandarin).
  • Proficiency in MS Windows applications, including Excel, Word, PowerPoint and Chinese Word processing.

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Note:

Personal data provided by job applicants will be used strictly in accordance with the Housing Society's personal data policies which is available in our website and obtainable upon request. Applicants may be considered for other suitable positions within the Housing Society and all personal data of unsuccessful candidates will be destroyed within 6 months upon completion of the relevant recruitment exercises.